Safe Sender Instuctions - Domains

Outlook

To add our domain to your Outlook safe senders list, please follow the instructions below:

  • Right click on the email in your inbox

    Find the email in the inbox list, and right click in the box.

    Outlook email in inbox
  • Select "Junk E-mail"

    In the menu that appears, select the "Junk E-mail" menu.

    Outlook menu
  • Click "Add sender's domain to safe list"

    Clicking the "Add sender's domain to safe list" option in the "Junk E-mail" submenu will add our address to your safelist.

    Outlook safelist menu option




Hotmail

To add our domain to your Hotmail safe senders list, please follow the instructions below:

  • Click the 'Options' button

    The 'Options' button on the top right hand side of the page will open a menu of further actions.

    Hotmail options button screenshot
  • Click the 'More Options' item

    The 'More Options' item will appear at the bottom of the options menu.

    Hotmail more options menu screenshot
  • Click 'Safe and blocked senders' option

    The 'Safe and blocked senders' option will appear under the 'Junk e-mail' section.

    Hotmail safe and blocked senders option screenshot
  • Click 'Safe senders'

    The 'Safe senders' option appears in the 'Safe and blocked senders' section.

    Hotmail safe senders option screenshot
  • Enter the domain in the box provided

    Enter emails.incisivemedia.com into the text box labelled 'sender or domain to make as safe'.

    Hotmail enter domain textbox screenshot
  • Click 'Add to list'

    Clicking 'Add to list' will then add the domain to your list of safe senders.

    Hotmail add to list screenshot
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